Terms of service

This website is operated by an Estonian company Tigeranx Ltd. (Tigeranx OÜ, registry code 14925569). Throughout the site, the terms “we”, “us” ,“our” and Tigeranx refer to Tigeranx Ltd. Tigeranx Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Tigeranx Ltd reserves the right to change the terms and conditions from time to time. The current version of the Terms and Conditions are those accessible on the Website.

 

 

Prices

All prices listed on the website include a Estonian value-added tax of 20 %. Charges for toll and taxes might be charged by the authorities in the receiving country depending on the legislation in that country. Such charges shall be paid by the customer. Tigeranx Ltd cannot inform the customer about these charges and the customer is responsible for the administration for payment and the payment of such charges.
The prices stated in the webshop are valid as long as the goods are available or nothing else is stated on our website.

The prices of the products sold in the online store are indicated next to the products. A fee for shipping is added to the price. All the prices are indicated in euro and include all applicable taxes, including VAT.

The shipping cost depends on the location of the purchaser and the shipping method. The shipping cost is displayed when the purchaser places the order.

 

About Tigeranx.com

All content on the Website and the Webshop, including without limitation designs, text, illustrations, photographs, logos, images and film, are the intellectual property of Tigeranx Ltd. The Website and Webshop and their content may only be used for personal, non-commercial, purposes.

Nothing contained on the Website or Webshop should be construed as granting, by implication, estoppel or otherwise, any license or right to use any material appearing on the Website, except to the extent permitted by mandatory law, without our prior written approval. The Webshop and its content are provided on an “as is” basis without any warranties of any kind, either express or implied, including with respect to fitness for a particular purpose and as to the Webshop’s operation or content. Tigeranx Ltd disclaims all warranties, expressed or implied, to the extent permitted by applicable laws. Tigeranx Ltd disclaims any and all liability for any and all damages arising from the use of or inability to use the Webshop.

 

Shopping at Tigeranx.com

Orders shall be placed on the Website. It is essential that you examine our confirmation of your order to ensure that it is correct. In case of error or if you wish to modify your order please contact us immediately. Due to Estonian legislation we are obliged to demand written permission from a legal guardian when the customer is below 18 years of age.
By accepting the terms and conditions you agree to subscribe to our newsletter. You can at any time cancel the subscription by following the link available at the bottom of every e-mail.

Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid securely via the following payment methods provided by:

 

  • Estonian bank links: Swedbank, SEB, Luminor, LHV, Coop Pank, Pocopay (provided by Maksekeskus AS)
  • Visa / MasterCard credit card payments (provided by Stripe)
  • PayPal

 

NB! When using a bank link payment confirm the order and then click on the ‘Return to merchant’ button.

The personal data necessary for the execution of payments is transferred to authorized processor Maksekeskus AS. The contract enters into force when the amount payable is transferred to the bank account of the online store.
If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.

 

Available stock

All data shown on the product level, are data in connection with Tigeranx warehouse. When we receive new deliveries of a product to the warehouse or if a product is sold out, data might change.

 

Goods

Pictures and images on the website are for illustration purposes only. Be aware that the colors of goods as shown on the website will depend on several factors, such as your display settings. You will find a description of product details and what is included with the product in the corresponding written description. All goods are subject to availability and we may not be able to accept and supply your order. We reserve the right to withdraw any goods from sale at any time, and our only liability to you for withdrawing any goods will be to refund any money paid to us for such order, by crediting your credit card or PayPal account. If you have placed an order which we are not able to deliver and therefore cannot accept, we will make sure to contact you as soon as reasonably possible.

 

Shipment

In the checkout, when proceeding to the payment, you can see what countries we ship to. Domestic orders are shipped via parcel machine partners (Omniva, DPD, Itella Smartpost). International orders are shipped with Omniva.

All prices are listed exclusive of freight charges. The freight charge is added to the price and shall be paid by the customer. The freight charge is announced when placing an order.

We only provide the information necessary about you to the companies involved in delivering your order, handling your payment and the transport to your home, for example, your telephone number in case there is any problem with delivering your order.

Tigeranx Ltd cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:

Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.

All shipments within Estonia generally arrive at the destination specified by the purchaser within 1-4 business days of the date of entry into force of the contract of sale. International orders should arrive to Europe countries - within 6 days, Non-EU countries - within 10 days. All shipments outside of Estonia are guaranteed to arrive within 30 calendar days. We have the right to ship goods in up to 45 calendar days in exceptional cases.

 

Read more about our shipping policy here: https://www.tigeranx.com/policies/shipping-policy  

  

 

DELIVERY - SHIPPING

 In the checkout, when proceeding to the payment, you can see what countries we ship to. Domestic orders are shipped via parcel machine partners (Omniva, DPD, Itella Smartpost). International orders are shipped with Omniva.

All prices are listed exclusive of freight charges. The freight charge is added to the price and shall be paid by the customer. The freight charge is announced when placing an order.

We only provide the information necessary about you to the companies involved in delivering your order, handling your payment and the transport to your home, for example, your telephone number in case there is any problem with delivering your order.

Tigeranx Ltd cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following:

Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks.

All shipments within Estonia generally arrive at the destination specified by the purchaser within 1-4 business days of the date of entry into force of the contract of sale. International orders should arrive to Europe countries - within 6 days, Non-EU countries - within 10 days. All shipments outside of Estonia are guaranteed to arrive within 30 calendar days. We have the right to ship goods in up to 45 calendar days in exceptional cases.

Our ambition is to send your order as soon as possible. Please allow 1-2 days for your order to ship. Keep in mind that delivery may be longer during periods of high sales and holidays.

At the checkout you will see exactly what prices and delivery methods apply to your order.

Read more about our shipping policy here: https://www.tigeranx.com/policies/shipping-policy  

 

CUSTOMS

Please be advised that custom duty may be charged for any orders from outside the European Union. As the recipient, you are liable for all import duties, customers and local sales taxes levied by the country you reside in. Inspect the delivered items upon delivery and contact us if any concerns. In case you fail to collect your products upon delivery, we reserve the right to debit you a charge to cover our cost for return freight and administration.

 

RETURN POLICY

Our goal is that you will be completely satisfied with the product or the products you purchase at Tigeranx Sportswear. If you order from the website you have a right to return your purchase within 20  days from receiving the product. 

Read more about the terms that apply on returns, changes and which address to send it to here.


 

CAMPAIGNS

If you choose to return one or more products at promotional purchases where a product was followed on the purchase, the free product should also be returned in unopened/original order. If you choose to keep the free product, we will send an invoice for the product's value. 

You can not use multiple discounts at the same time. 

You can use a discount together with a gift card.

 

PERSONAL DATA

We must collect your personal information to fulfill the agreement. Personal information is considered any information that directly or indirectly can be connected to an individual. The information submitted at registration is registered and handled by Tigeranx Wear. If any information is incorrect, incomplete or deceptive we will of course correct it if you inform us. Tigeranx Wear only uses the information to fulfill the agreement and does not sell personal information to any third party. By accepting these term and conditions you also accept that Tigeranx collects and handle your personal information. 

 

SECURITY

Tigeranx is conducting serious and ambitious work regarding security and continuously upgrading and updating our efforts to maintain this site a safe place for our customers. Any attempts to defraud, use false or stolen credit card data, access another person’s shopping account or similar attempts or other criminal misconduct will be reported to the police authorities. We are tracking IP addresses in order to use these in criminal investigations and proceedings.

 

FORCE MAJEURE

If Tigeranx Ltd fails to comply with its obligations according to these Terms and Conditions because of unusual adverse circumstances outside of its control due to Force Majeure, Tigeranx Ltd will not be responsible for the consequences. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.

CUSTOMER SERVICE

If you have any questions, something with your order is wrong or if you for any other reason, please contact us info@tigeranx.com and our customer service will be glad to assist you.