WHEN WILL YOU SHIP MY ORDER?
Please allow 1-2 business days for orders to be processed. Shipping confirmation with tracking is sent to the email address you provide at the checkout.
If you do not receive the tracking information within 1-3 business day, please check your spam folder.
Orders placed during holidays, weekends and special promotions may require additional processing time due to an increase in order volume.
*Please keep in mind that the fulfillment time we request does not include the delivery timeline of the shipping method selected during checkout.
DOMESTIC ORDERS (ESTONIA)
Omniva - 3€
Free for orders above 99€ !
General delivery time 1-2 working days.
INTERNATIONAL ORDERS SHIPPING RATES & DELIVERY TIMES
All shipping rates and estimated delivery times are noted down below. Please take into consideration that the time your package take to clear customs will depend on your location.
Standard tracked delivery - 9.99€
Free for orders above 125€ !
Average delivery time is 6 bussiness days.
Standard tracked delivery - 14.99€
Free for orders above 125€ !
Average delivery time is 10 bussiness days.
*We do our best to adhere to these timeframes, but in the event of unexpected carrier and custom clearance delays, it might take longer for your package to arrive. We promise to make sure your wait is as short as possible.
Customers are responsible for being aware of and paying any customs fees and duties charged by your country as these charges are not issued by Tigeranx.
Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion. For more information on customs and duties charges, please contact your local customs office.
Can I return or exchange the product?
If a product you ordered is too small or big or it was just not your style, don’t worry! We will be happy to exchange or refund it for you !
Product can be returned and exchanged within 14 days after receiving your order. It must be in original condition, unworn and unwashed with the original tag attached for refund, store credit or other product. Please ensure you are not wearing any makeup, fragrance or deodorant that may leave a scent or mark while trying out the clothes.
For returns/exchanges contact us via email
Please note that:
Return or exchange of goods is at the client's cost. Your shipping costs are non-refundable.
If your order was eligible for free shipping (international orders over 150eur, domestic over 99eur), then the free shipping actual cost will be also deducted from the refund with the cost of returning.
If the item were on sale or purchased with discount code, it will be refunded by the same amount as it was bought.
Clearance items that are on final sale, can not be returned or exchanged.
Once we have received your package into our warehouse and it has been processed you will be informed of what action is being taken.
If the refundable item is accepted, then your refund will be processed within 2-4 days and will be credited to the original payment method.
Tigeranx Sportswear reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition.